Refund Policy
Last updated 24 August 2026
1. All Sales Are Final
TravelGo Premium unlocks digital features immediately upon purchase. Because access is granted instantly and cannot be returned, all purchases are final and non-refundable. We do not provide refunds, credits or exchanges for:
- change of mind, or no longer wanting the features;
- not using the app during your paid period;
- forgetting that a paid period was still active;
- purchasing the wrong plan by mistake;
- a subscription renewing because it was not cancelled in time;
- dissatisfaction with features that are accurately described on this website and in the app.
2. Try Before You Buy
TravelGo is free to download and the core features — creating a trip, logging expenses, setting a budget, splitting costs and settling up — work without paying and without an account. We strongly encourage you to use the free version first and confirm the app suits you before buying Premium. If a trial period is offered at the time of purchase, please use it to evaluate the paid features.
3. How Premium Is Sold
We offer two ways to pay, and you choose which at checkout:
- One-time purchase — a single payment for a fixed access period, or a lifetime purchase. Nothing is ever charged again automatically.
- Auto-renewing subscription — monthly or yearly, renewing automatically until you cancel.
The billing type, price and renewal date are always shown before you confirm a purchase.
4. Subscriptions: Cancelling and Renewals
You can cancel a subscription at any time, and cancelling is always free.
- Cancel at least 24 hours before the renewal date to avoid being charged for the next period.
- Cancelling stops future renewals only. You keep Premium until the end of the period you have already paid for — access is never cut short, and no refund is due for that remaining time because you continue to receive it.
- Renewal charges are not refunded once taken, including where a renewal was forgotten or unnoticed. Please cancel before the renewal date if you do not wish to continue.
- If you subscribed through an app store, you must cancel through that store's subscription settings. Cancelling or deleting the app alone does not stop a store subscription.
We will always tell you the renewal date and price before you subscribe, so you can decide with the full picture.
5. Purchases Made Through an App Store
If you purchased through the Google Play Store or the Apple App Store, that store — not TravelGo — is the seller of record and processes any refund request. Those stores operate their own refund policies and timeframes, and their decision is final. Please contact the relevant store directly. We cannot issue, approve, block or reverse a store-processed refund.
6. Billing Errors
We will always correct genuine billing errors. Contact us at info@tinyapps.me if:
- you were charged more than once for the same purchase;
- you were charged but Premium was not activated on your account;
- you were charged an incorrect amount.
Where we confirm a billing error, we will refund the affected amount to the original payment method. Please get in touch within 30 days of the charge so we can investigate while records are readily available.
7. No Partial Refunds
We do not provide partial or pro-rata refunds for unused time. This includes cases where you stop using the app, cancel a subscription mid-period, delete your account, or change device during a paid period. If you cancel a subscription you keep full Premium access until the end of that period, so nothing is lost.
8. Account Termination
If we terminate your account because these Terms were breached, no refund is due for any remaining paid period. If we discontinue the service or close your account without cause, we will refund a fair, pro-rata portion of any unexpired paid period.
9. Your Legal Rights
Nothing in this policy removes or limits any statutory right you have that cannot be waived under the consumer law of your country of residence. Some jurisdictions grant a cancellation or withdrawal right for digital purchases. Where such a right applies to you and has not been lawfully waived, we will honour it. If you believe you have a statutory right to a refund, contact us at info@tinyapps.me with your purchase details and we will review your request.
10. How to Contact Us
For any billing question, email info@tinyapps.me with the email address used at purchase, the approximate date and amount, and the payment method. We aim to respond within one working day.
11. Changes to This Policy
We may update this policy from time to time. The version in force at the time of your purchase is the one that applies to it.